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The files you get

Every order delivers the finished video in each shape you ordered, plus the files of its service: captions files, a clean version, thumbnails, the transcript and, on full edits, separate audio tracks.

Steps

  1. The finished video as MP4, in the main shape and in every extra shape.
  2. A captions file in SRT and VTT for each caption language, and a clean version without captions.
  3. Thumbnail options and the transcript as text.
  4. Chapters and a description file on YouTube, podcast and course videos.
  5. Separate music, effects and speech tracks (WAV) on full edits, long edits and sound design.
  6. Download all as one ZIP when the files total under 2 GB; bigger sets download file by file.

Questions

How long can I download my files?

For 365 days after delivery.

Can I get a high-bitrate master?

Yes, on full edits and long edits: tick it in the brief.

Related topics

Still stuck?

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