Security and privacy
Your footage stays yours.
Private by default, with links that expire and a short list of who can see your files. Here is exactly what happens to everything you upload.
Private by default
Every project is private. Access is checked against your account. A project is shared publicly only with your permission.
Links that expire
Previews and progress images use links that expire within 1 hour. Download links are made when you click and work for 24 hours. Emails never carry links to your files.
How your footage is processed
Your account controls access. Trusted cloud and AI processing providers under contract receive only the data needed to deliver and secure the service. The final quality check is automatic.
Online AI editing
AI watches every frame, plans the edit, designs the sound and checks every frame before delivery. Professional motion design and 3D use Adobe After Effects and Blender, with code-driven editing and graphics.
Who receives what
The services that run DN Edit, what each one receives and how long it keeps it.
| Provider | What it does | What it receives | How long | Policy |
|---|---|---|---|---|
| AI processing | Plans the edit and checks its quality | Transcripts, selected frames, visible text, briefs, review comments and brand guidelines. Account names and email addresses are excluded. | Processed under contract for the edit and limited safety retention. Project data is excluded from model training. | Read the policy AI processing |
| Audio processing | Creates music, sound effects and voice-over | Sound descriptions and voice-over scripts when requested. | Kept under the contracted processing and retention policies. | Read the policy Audio processing |
| Cloud storage and security | Stores private files and protects the service | Uploads, finished videos, account and order records, and security signals. | Files and records follow the retention periods below. Limited security logs follow the processing policy. | Read the policy Cloud storage and security |
| Payment processing | Processes payments, taxes, receipts and refunds | Payment and billing details. DN Edit does not receive card numbers. | Kept for the periods required by payment and tax law. | Read the policy Payment processing |
| Email delivery | Delivers sign-in codes and project updates | Your email address, message content and delivery status. | Kept under the contracted delivery and retention policies. | Read the policy Email delivery |
What is kept, and for how long
| Data | Kept for |
|---|---|
| Sign-in codes | 10 minutes |
| Signed-in sessions | until you sign out; 30 days without use, 90 days at most |
| Uploads of a project that isn't paid | 72 hours |
| Raw footage of paid orders | 30 days after the last delivery, up to 90 days for orders of up to 20 GB when you choose; an email 7 days before |
| Finished videos and files | 365 days |
| Progress images shown while editing | 30 days |
| Brand kits, saved styles, intros and outros | until you delete them; after 24 months without use, an email and deletion 30 days later |
| A video you like (the reference) | deleted right after its look is measured; its measurements stay with the saved style that uses them |
| Unused free edits | until the code expires, with an email 5 days before |
| Project processing files | 30 days |
| Payment records (without your name after deletion) | 10 years |
| Security log (ids only) | 2 years |
| Requests sent from the big projects page | 12 months after the last reply |
Deleting your data
On the account page, Delete my files removes your raw footage, or every file, at once, and Delete my account removes everything within 24 hours. Download my data builds a copy of your account, orders, brand kits and styles first, if you want one. Payment records are kept as the law requires, without your name.
Payments
Card payments, tax and receipts are handled by our payment processor as merchant of record. Card details are entered on its secure checkout.
Cookies
Only the cookies the site needs: one that keeps you signed in and one that helps stop fraud on free edits. Your language choice is kept in your browser. There is no tracking and no advertising, so there is no cookie banner.
AI training
Your videos, files and words are never used to train AI models, by us or by the AI providers above.
Report a problem
Found a security issue, or content that breaks the rules? Email us with Security in the subject and we reply within one business day. Please don't test against other people's accounts or files.